2 general skills or competencies (Job family competencies) for Compliance Manager
Skill definition-Administrating, creating, documentation, tracking, and reporting training programs to drive improvements to the performance and productivity of employees.
Level 1 Behaviors
(General Familiarity)
Documents the processes and procedures used in training programs for our organization.
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Level 2 Behaviors
(Light Experience)
Informs the management on the latest performance trends to aid in employee coaching, training, and development.
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Level 3 Behaviors
(Moderate Experience)
Consults on the application of training needs assessment techniques.
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Level 4 Behaviors
(Extensive Experience)
Leverages training KPIs to track success and progress.
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Level 5 Behaviors
(Mastery)
Designs metrics to evaluate the effectiveness of current e-learning systems.
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Skill definition-Ensuring that the staff is following all policies and procedures in our business.
Level 1 Behaviors
(General Familiarity)
Describes the importance of effective compliance monitoring for the business.
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Level 2 Behaviors
(Light Experience)
Assists in the management of auditing and monitoring programs to address high-risk compliance areas.
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Level 3 Behaviors
(Moderate Experience)
Conducts periodic reviews and monitoring of implemented processes to ensure continued compliance.
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Level 4 Behaviors
(Extensive Experience)
Establishes overall metrics to evaluate the accuracy of compliance reporting.
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Level 5 Behaviors
(Mastery)
Designs monitoring systems to accomplish business objectives and regulatory compliance.
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14 soft skills or competencies (core competencies) for Compliance Manager
Skill definition-The process of identifying, using, sharing, and maintaining an organization's intellectual assets, best practices, product innovations, etc. to improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Explains the differences among data, information, and knowledge.
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Level 2 Behaviors
(Light Experience)
Tracks usage of knowledge and supports the development processes to improve knowledge transfer.
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Level 3 Behaviors
(Moderate Experience)
Troubleshoots technical issues of Knowledge Management systems in a timely manner to improve performance.
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Level 4 Behaviors
(Extensive Experience)
Oversees knowledge management processes to capture tacit and explicit knowledge.
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Level 5 Behaviors
(Mastery)
Promotes knowledge capture and reuse through operational and business processes.
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Skill definition-The identification, evaluation, and prioritization of various risks, followed by controlling practices to minimize any adverse impact.
Level 1 Behaviors
(General Familiarity)
Obtains internal and external educational resources on risk management.
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Level 2 Behaviors
(Light Experience)
Logs and updates data in the risk information management system.
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Level 3 Behaviors
(Moderate Experience)
Researches and suggests enhancements of risk management tools to improve efficiency.
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Level 4 Behaviors
(Extensive Experience)
Monitors the implementation of risk policies and programs to ensure consistency.
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Level 5 Behaviors
(Mastery)
Keeps abreast of market trends and their effect on internal risk management.
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Summary of Compliance Manager skills and competencies
There are 0 hard skills for Compliance Manager.
2 general skills for Compliance Manager, Training Management, Compliance Monitoring.
14 soft skills for Compliance Manager, Knowledge Management, Risk Management, Planning and Organizing, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Compliance Manager, he or she needs to be proficient in Knowledge Management, be proficient in Risk Management, and be skilled in Planning and Organizing.